Terms of Use


You may initiate a return of your purchase in original packaging within 14 days of receiving you item(s)

  • Your receipt must be included the package
  • An 8% restocking fee applies to all purchases
  • Return shipping is on the customer
  • Custom made items are ineligible for returns/exchanges 


Age Restrictions

No age restrictions apply to this site


Our Guarantee

We guarantee all the material composition of all items to be true as stated on this site.

Items containing gold, silver, diamonds or other precious metals and/or stones will be accompanied by a certificate vouching for their authenticity upon customer request.


Liability - Faulty/Broken Items

Before shipping out products, we perform a careful check to ensure each product's condition meets our standards.

We do our utmost to ensure products are packaged in a well protected way to make certain you receive your item in perfect condition.

Due to factors beyond our control, we cannot guarantee to be held responsible for items damaged in the mail. If this occurs, we will evaluate on a case-by-case basis.

By purchasing on this site, you agree to take the small risk that this may occur, and you would not be eligible to a refund.   


Privacy Policy

Please see Section 7 in "Terms & Conditions" below


Terms & Conditions 

Old City Gift Shop Website Policies




  1. Introduction




The browsing and use of the Old City Gift Shop and its content and services constitute a prior agreement to all terms and conditions set forth in these Terms.




  1. Definitions




2.1. "Website" - Old City Gift Shop website, www.oldcitygiftshop.com



2.4. "Policies" - the Website Policies as set forth in this document, as updated from time to time by the Company.

2.5. "Webmaster" means the customer service of the company, the details of which are stated in section 9.2 below.

2.6. "Website Registration" - Entering a customer's personal information in the form designated for the site.








  1. Instructions for using the site




3.1. Do not use or use the Website for any unlawful purpose.




3.2. As part of the process of purchasing products through the website, the buyer must provide his / her personal details and choose whether he would like to receive information about promotions, benefits, events and news by e-mail.




3.3 No other person may be registered on the Website without his consent and / or without his knowledge.




3.4. The registration of the site is for the personal and exclusive use of the registered customer.




3.5. A customer who subscribes to the site is responsible for updating the company with any changes to his personal details as set out on the registration form, including his e-mail address. The Company will not be liable for failure to receive any benefit, mailing, update or notice in connection with the Website for failure to update such details.




3.6. A customer who, when completing the "Personal Information Form", receives information from the Company about promotions, benefits, events and news by e-mail, will enter the Company's customer base and receive e-mail and messages from time to time. Customer's approval under this section shall constitute consent to receive advertising and marketing information from the Company as stated, according to the Communications Law (Bezeq and Broadcasting), 1982. This approval shall be valid until the date of cancellation by the Customer, in an express message to the Company.




3.7. No information may be posted on the site or transmitted by it in contravention of the law, in particular in contravention of the Prohibition Law, 1965. Without derogating from the generality of the aforementioned, any information which is false, insulting, defamatory, threatening, infringing on the privacy or public sentiment must not be published. , Of a sexual, racist or illegal nature.




3.8. The Company and the site management do not accept any responsibility for content posted by the site users and may prevent the publication of content that violates the above and / or may damage the site and / or any third party as well as delete such content.



Ordering products on site and delivery



4.5. When an order is completed, the customer will be sent an e-mail with the order details he has made and will confirm the order receipt by the company. The execution of the transaction is subject to the approval of the credit company.




4.6. An order placed via the website will be charged and shipped to the customer after the products are collected and prepared for shipment to the customer. In cases where a particular product cannot be delivered, the existing products will be shipped and the customer will not be charged for the non-deliverable product. The order status can be updated by phone call for the company's customer service.




4.8 When placing an order abroad, the product may have different taxes, surcharges and / or payments applicable in the country to which the product was ordered. These payments will only apply to the customer.




4.10. Old City Gift Shop reserve the right to add, subtract and change the promotions and benefits advertised on the Site at any time, in their sole discretion, including after being posted on the Website.












  1. Product Replacement Policy Purchased on Website






You may return your purchase in original package within 14 days of receipt


Please include your receipt in the package

An 8% restocking fee applies to all purchases - please see exception in part 5.2

Return shipping is on the customer

Custom made items are ineligible for returns/exchanges - please see exception in part 5.2

The product is in a new condition, is not used and is packaged



5.2. Pursuant to the Company's Product Exchange Policy, and subject to the Consumer Protection Act, 1981, any product purchased on the Company's Web site may be exchanged at the Old City Gift Shop’s physical store location, subject to the following conditions: (1) The product is in a new condition, is not used and is packaged The original (2) You have a replacement and / or receipt note (3) The product can be exchanged within 14 days of the purchase of the products (which appears on the receipt).




5.3. For the returned products, an alternate product will be provided based on the amount listed on the receipt or the value of the replacement note.




5.4. A customer who is interested in receiving a refund for a product purchased on the Website (excluding books sold without packaging and the products specified in Section 5.1 above), may receive it from the Company's customer service and subject to the following conditions: (1) the product is in a new condition, is not used and is in its original packaging . (2) The product was purchased for more than NIS 50. (3) The customer has a replacement note and / or receipt. (4) The product may be returned and refunded within 14 days of receipt of the products.




5.5. How to receive the refund: As far as the customer complies with section 5.4. Above and in accordance with the law, the refund will be made in the same manner as the payment was made and fall 5-7 percent of the price paid by law and within 7 business days from the date of cancellation of the original transaction, in contact with the Company's customer service.




5.6. Products purchased at a special sale or sale, the product replacement / return policy will be in accordance with the promotional or special sale policies posted on the Website.



  1. Privacy Policy, Database and Direct Mail


7.1. The personal information provided by each of the site's customers as part of the "Personal Information" form on the site will be governed by Old City Gift Shop’s' privacy policy.




7.2. Old City Gift Shop will not disclose its customer information to third parties except in any of the following: (a) if required to do so by judicial or statutory order; (B) if you are alerted to take legal action against it for actions taken by the client and any dispute, claim, claim, demand or legal proceedings, if any, between the client and Old City Gift Shop (c) if a claim is raised or arises in the case that the client has committed an act and / Or failure to offend and / or liable to harm Old City Gift Shop and / or on its behalf and / or any third parties, including other clients; (D) if a claim is raised or raised in it that the customer has violated any of the terms of the Bylaws and / or any agreement with Old City Gift Shop and / or anyone on its behalf; (E) if and to the extent required for the operation of the Website, such as the transfer of information to employees, subcontractors and other entities involved in the operation of the Site. The site's customers will not have a claim or demand against Old City Gift Shop in connection with the delivery of their customer information as stated.




7.3. Filling out the registration form constitutes the agreement of the customer that his customer information and any data generated based on the analysis of this information and any information about him who came and / or came to know Old City Gift Shop, will be kept in one or more databases of Old City Gift Shop or who on its behalf and that this information will be used for the following purposes : (A) for marketing, advertising, promotional and sales purposes and for the purpose of contacting the customer in any way, including through "cookies" and / or by direct mail on any means of communication you deem appropriate (including in writing, in print, by telephone, in facsimile, by computer or (B) for various purposes such as encouraging loyalty, statistical analysis and research, conducting surveys and any other online use of And (c) for internal purposes, such as complaint investigations and / or review needs, such use of Customer Information will not be considered as a violation of Privacy. It is further agreed that such information will be considered by Old City Gift Shop property and Customer disclaims any claim for use and / or ownership of such information, Including any waiver of any claim under the Privacy Act, 1981. Old City Gift Shop shall not be considered a breach of privacy or user privacy for any information as defined in the Computer Law 1995, which it may identify or trace by another , Which is due to the use of electronic media in general and computer communication in particular.




7.4. Site Customers acknowledge that they do not know that it is legally required to disclose their personal information and that the above information is made voluntarily and with their consent. The Site's customers hereby expressly agree to the above use of their personal information and confirm that their use will not be considered as a violation of privacy and will not be credited with any remedies and / Or any compensation.




7.5. In the event of discontinuation of membership in the Old City Gift Shop for any reason (including in the case of the client's request), the Old City Gift Shop may continue to send the client marketing and advertising information unless the client has requested that it cease to do so in accordance with the law.




7.6 Customers who object to the use of their personal information and / or who wish to remove themselves from the Old City Gift Shop customer base and / or who do not wish to receive direct mail inquiries; You will be notified by company's customer service.








  1. Warranty




8.1. Old City Gift Shop - the Company and / or the webmaster and / or anyone on their behalf will not be liable, of any kind, in connection with the realization and / or non-realization and / or use of the benefits that will cause any damage, indirect, consequential or circumstantial, to the customer or any third party, including Loss of profits, loss of business opportunity, loss of reputation, impairment, etc.




8.2. Old City Gift Shop does not guarantee that the site will not be closed and / or that its activities will not be suspended or permanently suspended and it reserves the right to close the site and / or its activities at any time in its sole discretion. Therefore, site users are required to act accordingly and create an off-site backup of any information and / or content they wish to keep.


8.3. Old City Gift Shop  and / or the webmaster and / or anyone on their behalf will not be responsible in any way for any malfunctions and / or delays and / or disruptions on the site, including and without prejudice to the generality of the above, the Bezeq lines and / or the internet systems and / or the cellular networks, which will cause For any reason that is not dependent upon, inter alia, and without detracting from the foregoing due to force majeure and / or uncontrolled events, and these shall not be considered as a violation of these Terms and will not entitle the Customer to any relief and / or right, except as otherwise expressly stated in these Terms. . In the event of such malfunction and / or disruption, Old City Gift Shop  may for any reason deem it reasonable to take any action as it deems appropriate. For the avoidance of doubt it shall be clarified that no person shall have any claim or right in connection with any actions taken by Old City Gift Shop and / or the Site Administrator due to a malfunction and / or disruption as stated above and that Old City Gift Shop and / or the Site Administrator shall not be liable for any direct and / or indirect damage, Including direct and / or indirect expenses that would incur any person due to and / or in connection with the above fault and / or disruption and / or the actions taken as aforesaid.




8.4. Communication networks, computers, servers and websites are exposed to attacks and attempts by various parties. Old City Gift Shop  and the webmaster take various security measures to maintain the privacy of the information entered by the site's customers, but this cannot be fully guaranteed and there may be security breaches and infiltrations of information. Old City Gift Shop  and / or the webmaster do not warrant that the services and information on the site and the servers (or the third party servers hosting them) will be totally immune from unauthorized access to the information stored therein. By browsing the site, registering and uploading content and / or information, the site's customers release Old City Gift Shop  and the webmaster and / or anyone on their responsibility for any damage caused to them and / or on their behalf due to attacks, attempts to hack and infiltrate such information and waive any claim against Old City Gift Shop and the webmaster and / Or anyone on their behalf.








  1. Ways of communicating




9.1. The manner of communication with the Company and / or the webmaster, in all respects, shall be done in a manner and manner determined by Old City Gift Shop  and the webmaster, in their sole discretion.




9.2. The manner of communication with the Company and / or the webmaster, in any matter whatsoever, will be done by contacting the Old City Gift Shop  customer service, which are their details:












Old City Gift Shop Customer Service






Old City Gift Shop

Tif'eret Israel St 17

Jerusalem, Israel








Hours: Sunday to Thursday from 10:30 to 21:00. (Excluding holiday evenings, holidays, Saturdays).




















  1. General




10.1.It is made clear that the provisions of these By-Laws do not limit in any way from the provisions of the Old City Gift Shop Customer Club By-Laws




10.2.Old City Gift Shop reserves the right to add, modify, detract and replace at any time the provisions of the By-Law, in whole or in part, without prior notice and in its sole and absolute discretion. The updated policy will apply from the date of its publication on the site. The mandatory wording of the Bylaws is that which will be found from time to time in the Executive Offices at Old City Gift Shop or the site.




10.3.Old City Gift Shop may, at any time and in its sole and absolute discretion, change the name of the club, club symbols and so on.




10.4.In any case of any contradiction and / or inconsistency between the provisions of these By-Laws and any other publications in connection with the Company's website, including but without detracting from publications in the media, these By-Laws shall be enforced in all respects.




10.5.The said articles are written in male language for convenience only and are addressed to both women and men.




10.6. Any behavior by Old City Gift Shop and / or the webmaster in favor of a client in contravention of the provisions of these Bylaws is for the sole purpose of the law and shall not be used or deemed to be a waiver of what is stated in these Bylaws.





10.8. For inquiries and questions regarding any matter relating to the club, please contact customer service, the details of which are above.


Have a great time browsing,


Old City Gift Shop

Tif'eret Israel St 17

Jerusalem, Israel